Shipping policy

 

📦 Shipping Policy

Thank you for shopping with SivraCare. We’re excited to deliver your order with care and efficiency. Please find all the details about our shipping process below.

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🚚 Shipping Destinations

We currently ship to all countries within the European Union (EU).
At this time, we do not ship outside the EU.

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💸 Shipping Rates

• Free shipping on all orders over €50

• For orders under €50, a flat shipping fee of €3.99 applies

Shipping costs (if any) will be calculated and displayed at checkout.

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⏱️ Processing Time

• Orders are processed within 1–3 business days.

• You will receive an email confirmation with tracking details once your order has been dispatched.

• Orders are not shipped or delivered on weekends or public holidays.

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📮 Estimated Delivery Times

 

Please note that delivery times may vary due to high demand, postal delays, or unforeseen circumstances.

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📦 Order Tracking

As soon as your order is shipped, you'll receive a tracking link via email so you can follow your parcel every step of the way.

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🛃 Customs & Duties

Since we ship only within the EU, no customs fees or import duties apply.

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📩 Need Help?

If you have any questions about your delivery, feel free to reach out to us at support@mesmerine.com. We’re here to help and ensure your experience is smooth and satisfying.

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